Information

At Genuin Roofing, we pride ourselves on our honest inspections, quality workmanship, and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your home's protection and success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion for quality roofing. As a locally operated business in East Texas, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in roofing, insurance, and storm-related repairs.

What are the most common questions people ask about roofing, insurance, or repairs?

Common questions customers ask us include how to tell if their roof needs repair or full replacement, how long a roof replacement takes, what signs of storm damage to look for, and how much a new roof typically costs. Homeowners also ask if leaks can be repaired without replacing the entire roof, how roof inspections work, and whether damage from previous storms can still be repaired. We also get questions about shingle types, ventilation like ridge vents, and how to prevent future roof leaks.

What unique things do you offer or do that customers should know about when deciding on a roofing company?

At Genuin Roofing, we focus on honest inspections and quality workmanship. We provide detailed roof inspections so homeowners understand exactly what condition their roof is in and what repairs are truly needed. Many of our projects come from storm damage from previous storms, so we are experienced in identifying hidden issues such as flashing problems, ventilation issues, and decking damage. We take before-and-after photos of our work so customers can see the progress and quality of the installation. As a locally operated company serving Livingston, Onalaska, Shepherd, and surrounding East Texas communities, we take pride in providing reliable service, clear communication, and roofs built to last.

Are there any parts of the roofing process or your services that often confuse people, and you'd like to explain better?

Many homeowners are unsure whether their roof needs a simple repair or a full replacement, so we like to explain how we inspect the roof, check the decking, flashing, and ventilation, and determine the best solution. People are also often confused about roof ventilation (ridge vents and airflow), how leaks travel from one area to another, and what signs indicate hidden storm damage from previous storms. We also help customers understand the difference between shingle types, how long a roof replacement usually takes, and what to expect during the roofing process from inspection to final cleanup.

What key advice or tips do you often give to customers about maintaining their roof or dealing with storm damage?

We often advise homeowners to have their roof inspected regularly, especially after strong storms or high winds. Small issues like loose shingles, damaged flashing, or clogged valleys can turn into larger leaks if they are not addressed early. We also recommend keeping gutters clean so water can drain properly and checking ceilings or attic spaces for early signs of leaks. If a storm has passed through the area, it’s a good idea to have a professional roof inspection to identify any hidden damage before it becomes a costly repair.

Your reliable roofing partner

This is where your journey to a secure and lasting roof begins. Get to know Genuin Roofing and our commitment to quality, integrity, and exceptional service for all your roofing, insurance, and repair needs. Join us as we protect your home and succeed together. We're glad you're here to be a part of our story.